FAQ

What is Trilogy?
Trilogy is a nonprofit organization that enables people in mental health recovery to build meaningful and independent lives through comprehensive and integrated care.

Who does Trilogy help?
We support people who struggle with significant mental illnesses like bipolar disorder, schizoaffective disorders, depression, and more. In addition, many of the people we serve face additional barriers like substance use or homelessness. Some are facing all these challenges at once. Every day, Trilogy provides a full array of mental and behavioral healthcare to some of the most marginalized populations in Chicago. Simply put, Trilogy exists to help people move toward wellness.

How long has Trilogy been doing this work?
Trilogy celebrates 50 years of service in 2021. We began in 1971 providing sheltered employment opportunities for people with mental illness in the Rogers Park neighborhood of Chicago. Over the decades, our programs have grown and evolve to meet the behavioral healthcare needs of the people we serve in neighborhoods across the city and beyond. Today, Trilogy is making a difference from South Shore and the southwest side to Logan Square and Evanston, and all points between where our help is needed.

By the Numbers:
Last year, Trilogy served 3,200 clients, and completed more than 1,000 Client Intakes. 960 of those intakes were clients that Trilogy had never served before, indicating a steep increase in demand for services.
There were 242,458 total client encounters.
Trilogy staff provided 156,193 hours of direct, client-facing service, with an average of 1.5 hours per encounter.

On average, clients had 7 encounters per month with Trilogy staff.
20% of people who seek our services are experiencing homelessness at intake.
34% of clients have co-occurring substance use disorder.
42% of clients report an ACEs score (Adverse Childhood Experiences) score of 4 or higher. ACEs, according to the CDC, are linked to chronic health problems, mental illness, and substance misuse in adulthood.
More than 60% of clients have physical health conditions such as hypertension, asthma, diabetes or other condition.
12% of the Trilogy team are Peer Supporters, meaning they have lived experience with mental health issues
96% of clients rated our services as excellent.